The following is a set of Written Answers in the House of Commons dated 20 Dec 2010.
It contains details of some of the figures being used in determining if SouthEastern retain their franchise when it’s up for a two year extension in 2012.
The original document is available this section is a long way down that page.
London and South Eastern Railways: Franchises
Mrs Grant: To ask the Secretary of State for Transport what recent assessment he has made of the performance of Southeastern in discharging its obligations under its franchise agreement. 
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Mrs Villiers: Department for Transport Officials monitor Southeastern’s performance against the contract on a four weekly basis. This review includes operational performance and the delivery of committed obligations.
The Southeastern franchise agreement is currently due to end on 31 March 2012, though the option does exist for a two year extension to the agreement to allow the franchise to end on 31 March 2014. In order for Southeastern to be offered that two year extension, they must pass a performance based continuation review. That review period concluded on 12 December 2010 and the Secretary of State expects to notify the operator of the outcome early in the new year.
London and South Eastern Railways: Standards
Mrs Villiers: Department for Transport officials review Southeastern’s delivery of its services on a four-weekly
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basis. This includes its train performance and the financial delivery. The effectiveness of the operator’s delivery is also tested on an annual basis through the business planning requirements of its franchise agreement.
which identifies potential savings of up to £1 billion a year in the running of Britain’s railways. The Government will be taking forward these savings with train operators and Network Rail, to ensure a more efficient and effective railway.
London and South Eastern Railways: Tickets
Mrs Grant: To ask the Secretary of State for Transport what mechanisms are in place to ensure that Southeastern carries out efficient ticketing enforcement on its rail services; and if he will make a statement. 
Southeastern’s revenue protection strategy includes a penalty fares scheme, approved by the Department for Transport. Under the scheme, a passenger who cannot show a valid ticket for their journey, where ticket facilities were available at their starting station, may be liable to a penalty fare of £20 or twice the single fare.
Revenue protection officers operate on the Southeastern network to combat instances of ticketless travel and, where appropriate, to issue penalty fares. The Southeastern network is also served by teams of rail enforcement officers, who are authorised collectors of penalty fares under the penalty fares scheme.
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