Written answers in House of Commons about Southeastern Franchise

The following is a set of Written Answers in the House of Commons dated 20 Dec 2010.

It contains details of some of the figures being used in determining if SouthEastern retain their franchise when it’s up for a two year extension in 2012.

The original document is available this section is a long way down that page.

London and South Eastern Railways: Franchises

Mrs Grant: To ask the Secretary of State for Transport what recent assessment he has made of the performance of Southeastern in discharging its obligations under its franchise agreement. [30738]
20 Dec 2010 : Column 999W

Mrs Villiers: Department for Transport Officials monitor Southeastern’s performance against the contract on a four weekly basis. This review includes operational performance and the delivery of committed obligations.

The Southeastern franchise agreement is currently due to end on 31 March 2012, though the option does exist for a two year extension to the agreement to allow the franchise to end on 31 March 2014. In order for Southeastern to be offered that two year extension, they must pass a performance based continuation review. That review period concluded on 12 December 2010 and the Secretary of State expects to notify the operator of the outcome early in the new year.

London and South Eastern Railways: Standards

Mrs Grant: To ask the Secretary of State for Transport what proportion of rail services run by Southeastern was subject to a delay of over 10 minutes in (a) 2008, (b) 2009 and (c) 2010. [30735]

Mrs Villiers: The information requested is given in the following table.

Period Trains planned Trains more than10 minutes late % of trains more than 10 minutes late
(a) 2008-9 (periods 1-13) 590,435 13,947 2.4
(b) 2009-10 (periods 1-13) 604,972 16,251 2.7
(c) 2010 (periods 1-8) 417,208 9,808 2.4
Notes:
1. Results are reported on a four weekly periodic basis each year, starting with period 1 on 1 April to period 13 ending on 31 March.
2. Rail Industry Period 8, running from 17 October to 13 November 2010, is the latest period from which this data is available.

Mrs Grant: To ask the Secretary of State for Transport how many rail services Southeastern has cancelled in (a) 2008, (b) 2009 and (c) 2010. [30736]

Mrs Villiers: The information requested is given in the following table.

Period Trains planned Trains cancelled % of trains cancelled
(a) 2008-9 (periods 1-13) 590,435 7,326 1.2
(b) 2009-10 (periods 1-13) 604,972 9,653 1.6
(c) 2010 (periods 1-8) 417,208 4,008 1.0
N otes:
1. Results are reported on a four weekly periodic basis, starting with period 1 on 1 April to period 13 ending on 31 March.
2. Rail Industry Period 8, running from 17 October to 13 November 2010, is the latest period from which this data is available.

Mrs Grant: To ask the Secretary of State for Transport whether he has had recent discussions with Southeastern on ensuring the efficiency and cost-effectiveness of its service. [30742]

Mrs Villiers: Department for Transport officials review Southeastern’s delivery of its services on a four-weekly
20 Dec 2010 : Column 1000W
basis. This includes its train performance and the financial delivery. The effectiveness of the operator’s delivery is also tested on an annual basis through the business planning requirements of its franchise agreement.

Separately, as this House is aware, Sir Roy McNulty has published his interim report into the Value for Money of the railway, available at:

which identifies potential savings of up to £1 billion a year in the running of Britain’s railways. The Government will be taking forward these savings with train operators and Network Rail, to ensure a more efficient and effective railway.

London and South Eastern Railways: Tickets

Mrs Grant: To ask the Secretary of State for Transport what mechanisms are in place to ensure that Southeastern carries out efficient ticketing enforcement on its rail services; and if he will make a statement. [30734]

Mrs Villiers: All franchise agreements entered into since 2004 require train operators to implement a structured revenue protection strategy.

Southeastern’s revenue protection strategy includes a penalty fares scheme, approved by the Department for Transport. Under the scheme, a passenger who cannot show a valid ticket for their journey, where ticket facilities were available at their starting station, may be liable to a penalty fare of £20 or twice the single fare.

Revenue protection officers operate on the Southeastern network to combat instances of ticketless travel and, where appropriate, to issue penalty fares. The Southeastern network is also served by teams of rail enforcement officers, who are authorised collectors of penalty fares under the penalty fares scheme.

© Parliamentary material is reproduced with the permission of the Controller of HMSO
on behalf of Parliament. Licence No: P2011000006

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3 Comments

  1. All figures accurate to one decimal place, yet the resulting figure of 82.04% is two decimal places!
    That’s just bad maths – you can’t gain precision in a calculation!!
    FRAUDS!!!

  2. Raises some very serious questions on which actual performance figures were used, how the financial delivery is assessed and who defines the franchise business planning requirements?

    Is Kent County Council involved in this process?

    Where the performance figures fudged denying passenger’s compensation because the Dept for Transport didn’t have another viable TOC for the extension decision?

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